FAQs

faq about the game

Find the most frequently asked questions below.

The music automatically plays when you scan the QR code on a HITSTER card using a mobile phone with the free HITSTER app installed. On opening the app, follow the on-screen instructions to connect to the Spotify app or choose to play with Spotify Free.

Spotify Premium will give you the best HITSTER experience. Spotify Free version might have some limitations.

HITSTER contains over 300 recognizable hit songs in different genres released between 1908 and 2021. Don’t worry if you are not a music expert. Anyone playing HITSTER is in with a chance of winning.

HITSTER can be played competitively (using three difficulty levels: ORIGINAL, PRO and EXPERT) or with all players on the same side using COOPERATIVE gameplay. We recommend that you start playing HITSTER using the ORIGINAL rules. If you find that too easy, move on to PRO and then EXPERT. Read the game rules for more details.

Yes. Click on the link below or scan the Spotify code with your phone from inside the Spotify app. Do this by tapping the search icon and then tapping on the camera icon at the top of the screen.

Hitster Original:
https://open.spotify.com/playlist/0Mpj1KwRmY2pHzmj7mfbdh?si=d11d019fc0404031

No. You need the HITSTER cards to be able to play.

The cards can be marked with a symbol to identify the corresponding game version, so if they are mixed up when playing, each card can always be returned to its box.

The HITSTER app works with an iPhone 7 or later with iOS 14.8.1 or later installed, or with an Android phone running 7.0 Nougat or later. All phones must have a working rear camera, built-in speaker and internet access.

Yes and no. We officially only support phones, however some devices allow phone apps to be installed on a tablet. You can give this a try, but it might not work as we intended.

Yes and no. A standard Bluetooth or Airplay-enabled speaker should work. Connecting to a Google Chromecast or AppleTV is not supported as this has audio playback issues. Feel free to test your setup to see if it works for you.

HITSTER uses an online database to connect to Spotify. Having this database makes sure that the HITSTER game keeps on working as we intended. Without this connection we can’t manage any changes Spotify might make to their platform.

Be sure to use a secure Wi-Fi connection to avoid additional charges from your provider.

Yes and no. You can play HITSTER without a Spotify account, however this will not give you the best game experience as you are limited to only 20 seconds of music for each of the songs played. Spotify offers a limited free Premium trial when you sign-up for a Spotify account.

See: https://www.spotify.com/uk/premium/

Please contact Spotify Support, as we cannot help you with that.

Visit: https://support.spotify.com/uk/article/contact-us/

faq about the hitster app

Find the most frequently asked questions below.

Using your phone, you can download the HITSTER app from the App Store or Google Play.

A camera is required for scanning the QR code on the back of a HITSTER card. Without it the game will not work.

On most devices it is possible to disable camera access for your device. Delete and re-install the HITSTER app from the App Store or Google Play. The app will ask your permission to access your camera.

There are two reasons why this might be:

  1. You purchased (or were gifted) a HITSTER game intended for another market, or you are travelling abroad with your HITSTER game. In that case, some cards will not work due to how Spotify manages the music rights. When travelling, on your return these cards should work as before.
  2. The company owning the music rights removed the song from Spotify or moved the song to another album or playlist.

In some cases, we might be able to fix the issue. Let us know what card(s) aren’t working

This is a known problem. It can be avoided by not switching off your phone between songs or by not placing the phone with its screen facing down on the table or any other flat surface as this also turns off some phones.

We are working on a fix as we understand this is very inconvenient.